Cancellation & Refund Policy Last updated on 26-05-2024 13:03:59 ROOH ETERNAL MUSIC EVENTS AND ENTERTAINMENT PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: • Cancellations will be considered only if the request is made immediately after placing the order. This should be reported within 7 Days days of start of the service. In case you feel that the service is not as promised on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. In case of any Refunds approved by the ROOH ETERNAL MUSIC EVENTS AND ENTERTAINMENT PRIVATE LIMITED, it’ll take 16-30 Days days for the refund to be processed to the end customer.